I had a great experience working with Adam and the team on my mortgage. One of the standout aspects was the personalized video explanations he provided at different steps in the process—these were helpful in breaking down concepts and made everything easy to understand. There was a good amount of communication back and forth, but Adam and the team made sure everything stayed on track. Even though his office isn’t in my town, we were able to complete the entire process remotely, which was super convenient. Overall, I appreciated the professionalism, the personal touch, and the flexibility of being able to work with someone remotely. Highly recommend!